Temperature and humidity technology
Information and FAQs on smart sensors
We are adding smart technology sensors in your home to help keep it healthy and comfortable. These sensors check the temperature and moisture in the air to prevent problems like damp and mould.
The smart sensor will be installed on the wall near the fuse box, along with two to four individual room mini sensors strategically placed in different rooms. These sensors will quietly monitor the temperature and humidity levels in your home and do not record sound, video or movement.
FAQs
- What is it?
The smart sensors collect the temperature and humidity data within your home to help maintain a healthy living environment. The consist of a main sensor and two to four mini sensors.
- Why is this important?
This smart sensor will provide us with valuable information of the performance of your home. including the baseline of the humidity and temperature before your energy efficient upgrades and after.
- How can I help with maintaining a healthy environment in my home?
Your home need regularly ventilation to maintain a balanced environment and reduce condensation. You can do this by using the mechanical extraction fans to improve air quality. The smart sensor can check to ensure the ventilation system is working properly. A consistent room temperature also helps to keep you home healthy.
- Does it benefit me?
Yes. We will have a better understanding of how your home is performing and can give advice or make some improvements to help keep it healthy.
- Will it interfere any other electrical equipment in the home?
No it will not.
- What is the running cost of a surveyor cube?
The main smart sensor uses very little electricity and the mini room sensors operate with batteries and therefore cost nothing to run.
- Does it use my Wi-Fi?
No, all devices are run using GSM cellular technology providing a secure data stream which does not use Wi-Fi.
- What data can it extract about me?
Nothing. It will only understand the temperature and relative humidity in the rooms where sensors are installed.
- Does it monitor my movements?
No, there are no motion sensors on any of the devices.
- Can it see what I am doing?
No, there are no cameras on any of the devices.
- Is it listening to me?
No, there are no microphones or sound recording equipment on any of the devices.
- Do I need to do anything with it?
No, once the smart sensors are installed you do not need to conduct any maintenance. Please leave the devices alone and they will automatically collect information.
- Will Westward know if I tamper with it?
Yes, there are integrated tamper switches. If a device is opened up, turned off, or tampered with, notifications are sent to us.
- Will Westward know if I turn it off?
This will cause the data stream to stop and we will receive notification of this.
- Why shouldn’t I turn it off?
We have invested in this technology in order to benefit you, our customers, to help ensure that your environmental living conditions are as healthy as possible.
