Our job is to ask the right questions and to work with people to make their own choices on how to plan their support and rebalance their life.
We believe that every person has a basic set of rights and entitlements which include:
You may have been referred to us by a health professional or social worker, or you may have found us from a personal recommendation or your own research. However you found us, we're glad that you did! We have an excellent track record of providing high-quality support services.
We work with customers to see the positives in their lives, their strengths and to understand the impact of the history they bring with them.
Staff work to help customers set goals they want to achieve to move forward with their lives. Goals are different for everyone but can include re-establishing links with family and friends, changing behaviours that cause them harm or put them at risk, becoming the best parents they can be so their children thrive, making sure they have enough money and are able to work or go to college when the time is right.
Everyone deserves a chance to make their lives as good as they can be: we help people to make that happen by believing in them and working with them as they map out how they will do that and start working towards their goals.