Book a repair form

Book a repair form

Repair taking place For an EMERGENCY REPAIR call 0300 100 1010. 

There is a full list of our emergency repair jobs in the policy below.

Click here for our Repairs services safe working practices during coronavirus.

You can report routine repairs in the following ways:

  • Log in to MyAccount (you can set one up by following this link) and use the My Repairs section. Then once we have those details we will be in touch to confirm an appointment.
  • Use the form below where you have to fill in all your personal details as it is not inside MyAccount.
  • Call the Customer Hub on 0300 100 1010 in office hours from Monday to Friday.
  • Text 07990 536536  (include the word ‘repair’, your name, address and a very brief description of the issue).

You can read our Repairs Policy here; and if you rent your home from us please read: Living in your home.