At Westward, we want every resident to feel safe, secure, and supported in their home and community.

This page explains how we help protect you, and what you can do to stay safe in your everyday life. If you are at all concerned with issues relating to the following and need to talk or some help, we are here.

What we do to help keep you safe

We work closely with customers, local authorities and specialist agencies on:

  • Safeguarding: protect vulnerable adults and children from harm, abuse or neglect.
  • Domestic abuse support: offer confidential advice and connect residents to specialist services.
  • Anti-social behaviour (ASB) management: respond to reports of harassment, intimidation or disruptive behaviour.
  • Hate crime and discrimination: take reports seriously and work with authorities to protect residents from abuse targeted at race, religion, gender, sexual orientation, or disability.
  • Drug-related concerns: address illegal drug use or dealing that threatens safety.
  • Helpline and alarm systems: information about personal alarms, telecare and emergency helplines for urgent support.
  • Financial safety: help residents protect their money, avoid scams and manage finances safely.
  • Prevent work: helping identify and prevent radicalisation Prevent Policy

If we become aware of risks, we act quickly and treat all reports confidentially.

We’ve created detailed guides to help you stay informed and confident about your personal safety, wellbeing and community. Click on the menu images below to learn more about each area.