Newsletters and guides

Contrast:

Here you will find our customer newsletter, Moor To Sea, helpful guides, annual report links and our stakeholder newsletter, Westward Way.

Click on the image below to open an issue of Moor to Sea.

If you wish to receive a printed copy of Moor to Sea quarterly, please contact us.

Moor to Sea
Summer 2026	Spring 2026
Click here to view the accessible version.	Click here to view the accessible version.

Business News

Customer Handbook

Read all about it!

Click on a cover below to open the PDF. For accessible versions, use the link beneath each cover.

You can also listen to them using Reachdeck Text Help (free) via the icon on this page.

You can read our Privacy Notice and Data Protection Policy here.

Customer guides and handbooks
Anti-Social Behaviour Anti Social Behaviour ACCESSIBLE.pdf	Compensation Compensation for Customers leaflet ACCESSIBLE.pdf
Customer Complaints Customer complaints leaflet ACCESSIBLE.pdf	Controlling Condensation Controlling Condensation ACCESSIBLE.pdf
Keeping pets Keeping pets ACCESSIBLE.pdf	Living In Your Home Living in your home ACCESSIBLE.pdf
Money Matters Money Matters ACCESSIBLE.pdf	Moving Home Moving Home ACCESSIBLE.pdf
Re-let Standard Re-let Standard ACCESSIBLE.pdf	Right to Buy and Right to Acquire Right to buy ACCESSIBLE.pdf
Safeguarding & Hate Crime Safeguarding and Hate crime leaflet ACCESSIBLE.pdf	Safety in Your Home Safety in your home ACCESSIBLE.pdf
Shared Ownership Handbook Shared Ownership Handbook ACCESSIBLE.pdf	Universal Credit Universal Credit ACCESSIBLE.pdf
Your Heating System Your heating system ACCESSIBLE.pdf