Newsletters and guides
Westward offers newsletters and guides, including the customer newsletter Moor to Sea, stakeholder updates Westward Way, annual reports, and the Customer Handbook to keep tenants informed.
Newsletters and Guides
Here you will find our customer newsletters and guides, annual report links and our stakeholder news Westward Way.
Click on the image below to open an issue of Moor to Sea as a PDF. To view a text only accessible version, please click on the link beneath the image to open. If you wish to receive a printed copy of Moor to Sea quarterly, please contact us.
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Autumn 2025
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Summer 2025
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| Westward Autumn 2025 Moor to Sea Newsletter ACCESSIBLE.pdf | Westward Summer 2025 Moor to Sea Newsletter ACCESSIBLE.pdf |
Business News
Customer Handbook
Read all about it!
Click on a cover below to open the PDF. For accessible versions, use the link beneath each cover.
You can also listen to them using Reachdeck Text Help (free) via the icon on this page.
You can read our Privacy Notice and Data Protection Policy here.
| Anti-Social Behaviour
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Compensation
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Customer Complaints
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Controlling Condensation
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| Keeping pets
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Living In Your Home
Living in your home ACCESSIBLE.pdf
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Money Matters
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Moving Home
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| Re-let Standard
Re-let Standard ACCESSIBLE.pdf
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Right to Buy and Right to Acquire
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| Safeguarding & Hate Crime
Safeguarding and Hate crime leaflet ACCESSIBLE.pdf
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Safety in Your Home
Safety in your home ACCESSIBLE.pdf
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Shared Ownership Handbook
Shared Ownership Handbook ACCESSIBLE.pdf
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Universal Credit
Universal Credit ACCESSIBLE.pdf
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