• Help & Advice

    Got some questions? We will aim to answer them here on the site where possible. If you can't find the answer, then please get in touch.

  • A warm welcome to Westward

    As a developing landlord, we build new homes across the region, working in partnership with local authorities to rent homes to those in need.

Your journey to an effortless customer experience

Your journey to an effortless customer experience

Need to make a direct payment to Westward? It's so quick and easy now - just log in to your MyAccount (easy to set up if you haven't already) and with that single log in you can view your rent account and make an immediate payment.

Make a payment on MyAccount

Have you signed up to MyAccount yet?

Do more online

Have you signed up to My Account yet?

Get up and running in minutes, here you can view your rent account, request and keep track of a repair and check personalised information anywhere, at any time, on any device.

Join the 3,600 customers who have registered and have a chance to win in every monthly prize draw!

Click for online services and the monthly draw

Keeping our customers and colleagues safe

We continue to let you know what we are doing to support you and how we are continuing to reduce the risk of Coronavirus (COVID-19) with our focus on the safety of all our customers and colleagues.

We are still providing services to our customers although we have had to make some changes. All decisions which we make are in line with government guidance on social distancing and related regulations. This is to protect our customers, staff and those who work with us.

Coronavirus & safety Paying rent during Coronavirus Westward's service changes

What we stand for

What we stand for

What we stand for

Our values

Residents will trust us to provide and maintain safe, secure and energy-efficient homes.

Equality and access

Our developments

Our Developments

We are building

Westward has been building homes for rent and shared ownership for many years, and now uses its extensive expertise to provide homes for sale on the open market. As well as building much needed homes for people to buy, the profit it generates from selling homes will be used to support the building of affordable housing elsewhere in the group.

Find a home 

house