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Web chat support

We’re always looking for ways to improve your experience with us, and we’re excited to introduce new tools designed to make it even easier to get the help you need, when you need it.

Web chat is now live!
We’ve recently launched a new web chat service on our site to support you more efficiently:

  • 24/7 Web bot assistance
    Our automated web bot is available around the clock to answer common questions and guide you to helpful information and resources.

  • Live chat with our team
    Prefer a human touch? During our office hours (Monday to Friday, 10am - 4pm), you can chat directly with one of our friendly customer enabling advisors for real time support.

To start a conchat icon example imageversation, simply click the chat icon located at the bottom-right corner of any page on our website. 

Whether you have a quick question or need a bit more guidance, our online chat options are here to help alongside our traditional contact us methods.

 

Available 24/7 on desktop and mobile, WestieBot is here to help answer your questions and guide you to content on our website.