Neighbourhood visits

We carry out regular visits to all our neighbourhoods to make sure they are being properly maintained and to respond to any issues.

Every site will be inspected at least twice a year or more often where required.

The visits will look at things such as:

• Potential health and safety issues in our neighbourhoods
• Repairs in communal areas
• Abandoned or illegally parked vehicles
• Graffiti, vandalism, litter, inappropriate use of bin stores and fly-tipping
• The quality of grounds maintenance, cleaning, and other estate services    
• Any potential tenancy breaches, e.g. unmaintained gardens

If you see us walking around, then please come and say hi but we will always knock on a door to see if there is anything we've missed or that customers want to talk to us about.

You can read our Neighbourhood Policy here.