Quality assurance group
Have your say and make an impact.
We’re looking for enthusiastic customers to join our quality assurance group. Apply now and help shape the services that affect your home and community through procurement.
About the role
The quality assurance group helps make sure that Westward's services are good quality, good value for money, and meet what residents need.
In this role, you’ll work alongside Westward colleagues to look at bids (tenders) from different contractors and suppliers, check how good they are and help choose the ones that will provide services for the landlord.
Your own experiences and views as a customer will be important in shaping decisions that affect homes, neighbourhoods, and communities.
What you’ll be doing:
- Join meetings where we discuss and review services
- Help to look at, evaluate and choose the companies we work with
- Share your views and experiences as a customer to shape decisions
- Travel to different office locations when needed
- Take part in training and build your knowledge along the way
Requirements
Applicants must hold a full, valid driving licence, as the role involves travelling between office locations. An interest in improving housing and landlord services is essential, along with the confidence to share views and ask questions in a group environment. Members will need to be reliable and committed to attending meetings and training sessions. No previous experience in procurement is required, as full training will be provided.
Training and support
You’ll receive a half-day training session before you start, followed by refresher training to help you continue learning as you go. Our team will also be there to support and guide you throughout your time in the role, so you feel confident every step of the way.
What you’ll gain:
- A real say in how Westward services are chosen and run
- The chance to learn new skills and understand how services are delivered
- More confidence, valuable experience and the opportunity to make a real difference
- Your expenses covered in line with our policy (where applicable)
For more information about the role, please contact haveyoursay@westwardhousing.org.uk
If you’re passionate about improving services and want your voice to be heard, we’d love you to get involved - apply today! Just fill out the form below.