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Have you ever made a complaint to Westward?

Do you know what happens to your complaint once it is received?

Would you like to know more about how your complaint is processed? 

We want customers to review our complaints process alongside our Scrutiny Group. Why not team up for this one-off review of our Complaints Process?

For further information talk to our Customer Engagement Officer

haveyoursay@westwardhousing.org.uk