Information for Westward customers

To complete the mutual exchange form with Westward Housing, you will need the following:​

  1. Personal and household information:
    • Full name and date of birth.​
    • National Insurance number.
    • Contact details, including phone number and email address.​
  2. Current tenancy details:
    • Your current address and landlord information.​
    • Tenancy start date and type of tenancy.​
    • Details of any alterations made to the property.​
  3. Proposed exchange information:
    • Details of the tenant you wish to exchange with, including their name, address and landlord information.​
    • Information about their property, such as property type and number of bedrooms.​
  4. Financial considerations:
    • Ensure any outstanding debts with Westward Housing, like rent arrears or service charges, are cleared before applying.​
    • Be prepared to pay rent in advance, typically one month or four weeks' rent, before the exchange takes place. ​​

For further assistance or clarification, you can contact Westward Housing directly:​

Mutual exchange form - internal

 

Mutual Exchange – Westward Tenant Application Form

Note: Questions marked by * are mandatory

Please complete this form if you have found someone you would like to exchange with. You should refer to the Guidance Notes for Applicants sheet before submitting your application.
We will have up to 42 days to provide you with a decision regarding your Mutual Exchange. The 42 days will start when we have received your application. If the second or other applications are not received within 14 days then your application will be refused. Once a decision is made, we have a further 28 days to confirm your actual move date. These 28 days are to ensure that we carry out our safety checks on your property (Gas and Electrical Test).

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