Our governance structure includes a board of non-executive and executive board members. The board provides leadership, direction, support and challenge. Our executive team is responsible for delivering services.

We also have an Audit and Assurance Committee which operates on these terms of reference and a Remuneration and Membership Committee which operates on these terms of reference.

Customers sit on our scrutiny group to review our services in line with our commitment to co-regulation. 

You can view our organisation's governance and committee structure chart here.

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Frances West, Board Member

Frances West, Board Member

Frances brings a varied career experience to her non-executive role as the board’s senior independent director. She started her civilian working life in 2008 after more than 20 years in the army where she was a lieutenant colonel in the Royal Military Police.

She moved into local government with Purbeck District Council initially, as the head of legal and democratic services and then went on to run their public health and housing services. More recently, Frances has worked in the charity sector with senior roles with Help for Heroes, Age UK and EDP Drug and Alcohol Services.

Frances is also on the board of Dorset HealthCare University NHS Foundation Trust where she is the deputy chair and senior independent director.

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Frances West, Board Member

Frances West, Board Member

Frances brings a varied career experience to her non-executive role as the board’s senior independent director. She started her civilian working life in 2008 after more than 20 years in the army where she was a lieutenant colonel in the Royal Military Police.

She moved into local government with Purbeck District Council initially, as the head of legal and democratic services and then went on to run their public health and housing services. More recently, Frances has worked in the charity sector with senior roles with Help for Heroes, Age UK and EDP Drug and Alcohol Services.

Frances is also on the board of Dorset HealthCare University NHS Foundation Trust where she is the deputy chair and senior independent director.