What we stand for

What we stand for

Our purpose, values and objectives.

We provide more than 7,500 homes across Devon and Cornwall; and we are so much more than just a landlord. Place-shaping is at the heart of what we do.

Lady outside homeOur purpose

Providing homes and supporting communities

Our values

Be proactive

We will take responsibility by being flexible, resourceful and using initiative.

Always engage

We will actively listen, work in partnership and do what we say we will.

Show integrity

We will be fair, inclusive and respectful. If we get it wrong, we will put things right and learn from it.

Our objectives

  • Services that customers trust
  • Affordable and quality homes
  • Financially robust and great value
  • Empowered and valued colleagues

Find out more about these objectives below and you can read the full strategy and underpinning strategies below.

 

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Objective 2: Affordable and quality homes

Objective 2: Affordable and quality homes

Our homes are the foundation for our customers lives, so we will:

  • Maintain quality in homes and listen to customers to improve satisfaction

  • Provide safe and secure homes that support better life opportunities

  • Focus on improving the energy efficiency of all our homes by 2030

  • Develop more new homes to meet greater need in the communities we serve

  • Progress towards our net zero carbon target for 2050

  • Seek out partnerships and collaboration opportunities to help us achieve more

Our strategies | 2025 - 2030

Click on the images below to view the Westward Corporate Strategy and each of our more detailed directorate strategies.

corporate strategy pdf customer engagement strategy pdf value for money strategy growth strategy asset management strategy