Our governance structure includes a board of non-executive and executive board members. The board provides leadership, direction, support and challenge. Our executive team is responsible for delivering services. You can see our organisation's governance and committee structure chart at the bottom of this page.

We also have an Audit and Assurance Committee which operates on these terms of reference and a People and Culture Committee which operates on these terms of reference.

Compliance with consumer standards

We have joint leads for this responsibility:

  • Executive Director Property and Development focuses on the Safety and Quality Standard 
  • Executive Director People and Safety focuses on Transparency, Influence and Accountability, Tenancy, and Neighbourhood and Community.

Customers sit on our scrutiny group to review our services in line with our commitment to co-regulation. 

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Suzanne Ingman, Board Member

Suzanne Ingman, Board Member

Suzanne is a Chartered Fellow of the Chartered Institute of Personnel and Development, whose human resource and change management experience covers a range of business sectors including IT, pharmaceuticals, education and manufacturing both nationally and internally. Suzanne works to ensure that business transformations and improvements are implemented through engagement and consultation with individuals at all levels in an organisation.

Suzanne has a keen interest in the local community in the south west and understands that a safe and secure home is one of the cornerstones for individuals to develop to their full potential in life. 

Suzanne has held several trustee roles, including most recently for North Devon Homes and is also a volunteer community mediator. Suzanne is excited to have the opportunity to use her professional and life skills for the benefit of Westward Housing and customers.

Suzanne lives in North Devon and enjoys her hobbies of cycling, marathon walking and gardening.

Back to the list

Suzanne Ingman, Board Member

Suzanne Ingman, Board Member

Suzanne is a Chartered Fellow of the Chartered Institute of Personnel and Development, whose human resource and change management experience covers a range of business sectors including IT, pharmaceuticals, education and manufacturing both nationally and internally. Suzanne works to ensure that business transformations and improvements are implemented through engagement and consultation with individuals at all levels in an organisation.

Suzanne has a keen interest in the local community in the south west and understands that a safe and secure home is one of the cornerstones for individuals to develop to their full potential in life. 

Suzanne has held several trustee roles, including most recently for North Devon Homes and is also a volunteer community mediator. Suzanne is excited to have the opportunity to use her professional and life skills for the benefit of Westward Housing and customers.

Suzanne lives in North Devon and enjoys her hobbies of cycling, marathon walking and gardening.

Our governance and committee structure chart

Flow chart