Heat pumps

Heat pumps

Information and FAQs

Air source heat pumps are a heating and hot water system that is powered by electricity rather than fossil fuels which helps to reduce our carbon footprint and progresses the UK into its pledge to be carbon neutral by 2050. 

They work by extracting warmth from the outside even in cold weather and using it to heat your indoor spaces and water. They work a bit like a reverse refrigerator and are a lot cheaper to run rather than using a standard gas/oil boiler or electric storage heaters.

Heat pump in garden

FAQs

  • Is a heat pump noisy? 

You can expect the noise to be a similar volume to a fridge. As it gets colder outside, this noise will increase while it’s operating. However, you shouldn’t be able to hear the sound indoors.

  • Are you replacing the radiators? 

In some cases, we’ll recommend installing larger radiators. If you have old or single panel radiators, we may need to replace your radiators for double or triple panel radiators to increase the surface area. Radiator upgrades are important as they’ll improve the efficiency of your heat pump and reduce running costs.

  • Will I receive instructions on how to use the controls, so the heat pump works most efficiently? 

Heat pumps are thermostat controlled. You should set the room temperature between 18-21 degrees for a cosy home.

You can programme the timer to come on to match your lifestyle. Heap pumps are more efficient when used to maintain a room temperature rather than being turned on and off frequently.

  • Why are you changing my heat source? 

Heat pumps are an efficient way of heating your home and can significantly lower heating bills. It is also our way of reducing our carbon footprint. 

  • How long will it take to install?

The heat pump that's installed is bespoke to your home and will take three to five days to install.