We will have up to 42 days to provide you with a decision regarding your Mutual Exchange. The 42 days will start when we have received your application. If the second or other applications are not received within 14 days then your application will be refused. Once a decision is made, we have a further 28 days to confirm your actual move date. These 28 days are to ensure that we carry out our safety checks on your property (Gas and Electrical Test).