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Home owners conference | CLOSED

Home owners conference | CLOSED

At the last meeting of the home owners group, we agreed to hold a conference in summer 2025 for all home owners. 

To get this in motion we asked customers what they would like to hear about at the conference. As well as giving suggestions for topics, we also provided the opportunity for customers to tell us what else they would like to know about.

The responses we received means that we are now able to hold a conference based on customer’s interests.

What is coming up?

Here are some details on what is coming up and what subjects we will be asking for your views on. If you are interested in any of the below, sign up to Our Voice using the form above.

  • Air Source Heat Pumps (ASHP)

We will be asking customers who have ASHP in their homes to tell us how satisfied they are with the system. What challenges they may have faced, what they really like about the system and if there are any improvements or features, they would like to see in ASHP systems.

  • Anti-Social Behaviour Policy (ASB)

Our ASB policy is due for review later this year and we would like you to tell us how you feel about our current policy. Have we missed anything out that you think should be included? Can we do something better?

We will be going out to anyone who has reported ASB in the last 12 months and asking for their opinions.

  • Hate Crime Policy

This is due for review in December 2025. It will be an opportunity for customers to comment on proposed changes to the new policy.

Residents’ associations

If you’d like to start a tenant group, we can help to recruit and get the ball rolling and make sure the right terms of reference and governance are in place.

We’ll work to understand any problems and play our part in identifying solutions.