The caretaking team provides a regular service to those schemes with a caretaking service.
Overflowing waste areas, graffiti, minor repairs, it’s often the attention to detail that customers and visitors notice. We will ensure that areas are maintained to a professional standard.
We conduct regular security checks and health and safety checks which include the servicing of fire alarms, extinguishers and emergency exits.
Our maintenance operatives' duties vary from scheme to scheme as they are individually tailored. The service we provide is paid for by you, as part of your service charges.
Caretakers' main duties:
- litter picking
- removing graffiti
- removing fly-tipped items
- sweeping and weeding paths
- reporting repairs
- replacing bulbs
- health and safety checks
We will tell you how often we will provide the services; if you are not satisfied with any caretaking work please let us know.
Responsive caretaking
We provide this for all services including the more urgent issues which we hope you will not generally experience.
Target times
24 hours for removal of needles and syringes, offensive graffiti and or broken glass.
7 days for removal of non-offensive graffiti or fly-tipped items, cutting back overhanging branches, removal of moss when it's a safety issue, or replenishing grit bins (if applicable).
20 days for weeding, putting up signs, removing moss or litter picking.
30 days for sweeping car parks and pathways, jet-washing, installing and re-staining benches and non-urgent moss removal.
Grounds maintenance and communal cleaning
We have contractors who carry out the gardening, cleaning and window cleaning. For details of which contractor will carry out work in your area please just ask.
To report a caretaking or maintenance issue please fill in this form so that this can be dealt with as soon as possible.
