About noise nuisance

Please select the type of noise you're experiencing from the list below.

General living sounds

We would not consider sounds relating to 'general living' as antisocial behaviour.

'General living' includes noise such as vacuuming, walking around, doors opening/closing, general conversations, children playing etc.

  • You may want to have a friendly word with your neighbour as they may not be aware you can hear them. We’ve put together some tips to help you resolve problems with neighbours. You can also download our Dear neighbour card.
  • If you still feel you are being disturbed, you may wish to contact the local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

Neighbours arguing/shouting

We would not usually consider this to be antisocial behaviour.

  • You may want to have a friendly word with your neighbour as they may not be aware you can hear them. We’ve put together some tips to help you resolve problems with neighbours. You can also download our Dear neighbour card.
  • If you still feel you are being disturbed, we suggest you contact the local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.
  • If the situation has not improved, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution.  Please ask and we will refer you. 
  • If the behaviour is persistent (continuous periods lasting over 30 minutes a day for at least 5 days within one week) and you do not feel safe approaching your neighbour, or you have tried and the situation has not improved, once you have contacted the local Environmental Health Officer, please complete our ASB Incident Diary with dates and times of the incidents.

If you have concerns about the welfare of an adult or child in the household, you should contact social services Safeguarding Team and/or the Police.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

Baby crying

We would not consider this to be antisocial behaviour.

If you have concerns about the welfare of a child however, please contact social services safeguarding team or the NSPCC

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

Dogs barking

This would only be considered antisocial behaviour if the noise is persistent*.

  • You may want to have a friendly word with your neighbour as they may not be aware you can hear them. You can download our Dear neighbour card.
  • If you still feel you are being disturbed, we suggest you contact the local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.
  • If the situation has not improved, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution.  Please ask and we will refer you. 
  • If the behaviour is persistent (continuous periods lasting over 30 minutes a day for at least 5 days within one week) and you do not feel safe approaching your neighbour, or you have tried and the situation has not improved, once you have contacted the local Environmental Health Officer, please complete our ASB Incident Diary with dates and times of the incidents.

*'Persistent' means continuous periods lasting over 30 minutes a day for at least 5 days within one week.

How to make a report

If you have concerns about the welfare of a pet, you should contact the RSPCA.

If you want to report persistent noise from dog barking, please use our Report ASB form .

If you are reporting other pet behaviour such as dog fouling, please use our Contact Us form .

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

Children playing

We would not consider this to be antisocial behaviour.

Play is an essential part of every child's life and is vital for the enjoyment of childhood as well as their health, well-being and development.

Although some types of behaviour can be annoying, children playing in the street or communal areas (unless they are causing damage) is not antisocial behaviour.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

DIY

We would not usually consider this to be antisocial behaviour.

  • We would suggest you have a friendly word with your neighbour first as they may not be aware they are disturbing you. We've put together a some tips to help you resolve issues with neighbours. You can also download our Dear neighbour card.
  • If you still feel you are being disturbed, we suggest you contact the local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.
  • If the situation does not improve, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution.  Please contact us and we will refer you. 
  • If the behaviour is persistent* during the day OR during the night-time**, and you do not feel safe approaching your neighbour, or you have tried and the situation has not improved, once you have contacted the local Environmental Health Officer, please complete our ASB Incident Diary with dates and times of the incidents.

*'Persistent' means the disturbance lasts for continuous periods of over 30 minutes a day for at least five days within one week.

**Night-time – after 11pm and before 7am

How to make a report

  • If you want to report persistent noise, please use our Report ASB form , you can attach your completed diary sheets when you make your report.
  • If you believe that a business is being run from the property, please report this using our Contact Us form.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

Loud noise/Music

This would only be considered antisocial behaviour if the noise is persistent*.

We want everyone to enjoy living in their home and would ask that residents are both considerate and tolerant.

  • We would suggest you have a friendly word with your neighbour first as they may not be aware they are disturbing you. We've put together some tips to help you resolve problems with neighbours. You can also download our Dear neighbour card.
  • If you still feel you are being disturbed, we suggest you contact the local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.
  • If the situation has not improved, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution.  Please ask and we will refer you. 
  • If the behaviour is persistent during the day OR during the night-time**, and you do not feel safe approaching your neighbour, or you have tried and the situation has not improved, once you have contacted the local Environmental Health Officer, please complete our diary sheets with dates and times of the incidents.

*'Persistent' means the disturbance lasts for continuous periods of over 30 minutes a day for at least 5 days within one week.

**Night-time – after 11pm and before 7am

How to make a report

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

Footsteps

We would not consider this to be antisocial behaviour.

  • You may want to have a friendly word with your neighbour as they may not be aware you can hear them. We’ve put together some tips to help you resolve problems with neighbours. You can also download our Dear neighbour card.
  • If you still feel you are being disturbed, you may wish to contact the local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.