We now call ahead to help you to remember your repair appointments because we know how busy you are.
We now call ahead to help you to remember your repair appointments because we know how busy you are. You will receive a text acknowledgement when you book the repair and a reminder 24 hours ahead of the appointment.
Please make sure we have your correct mobile number so that if you have a repairs appointment with Westward Property Services (WPS) – north Devon and north Cornwall areas - then the trades person can call you on the day to check that you are in.
When we call, ‘Westward Housing’ will show on most mobiles. We’ll also carry out a Covid-clear check at point of booking and on your doorstep.
This is in response to feedback from our customers that this would be a helpful service improvement.