Ending your tenancy

Ending your tenancy

End your Westward tenancy smoothly by giving proper notice, returning keys, settling rent, service charges and completing any necessary repairs before moving out.

All tenants are required to give notice in accordance with their tenancy agreement. 

Please read your tenancy agreement or phone the Hub on 0300 100 1010 for advice if you are unsure about anything.

We have a leaflet Ending your tenancy which gives you some helpful advice. 

You can give us notice that you are going to leave the property by completing the notice to quit form at the bottom of this page.

Or if you have Power of Attorney or are the Next of Kin of a tenant who has passed away and need to end their tenancy then please use this Notice to quit form for attorney or next of kin.

If you leave your property without telling us, this is called "abandonment", and you will still be responsible for the rent and other housing costs until we either receive notice or get posession of the property through the court.

Please do not leave without telling us, whatever your reason for going.  There may be something we can do to help you or at least reduce your costs.

Returning your Keys

Key safe graphic

A key safe will be erected outside your front door for you to place your front door key in at the end of your tenancy, all other keys including communal keys and window locks are to be left inside the property in a kitchen drawer. You will agree the key safe code with the Customer Enabling Hub when they contact you regarding your notice. If you do not leave your keys in the key safe you will continue to be charged rent until we can gain access.

Rechargable Works

We carry out an inspection during the notice period and advise you what you must do before the tenancy ends, as well as any potential rechargeable works that you must do before the tenancy ends.

Extending your Notice

If you are not able to move out on the day you had originally planned, please tell us, because we will have booked a lock change for the day after you are due to leave and we do not want to turn up and find you still there.  We will also have to notify the new tenant going in that there has been a delay.  The more notice you can give us of a delay the better.

Paying your Rent and Service Charge

Your rent and service charge and any other housing costs are payable up to the date your notice ends, or you move out, whichever is later.

Utility Bills, Council Tax and Water Rates

Don't forget to tell all of the above the date that you are moving out and give them final readings.  You don't want to have to pay for services you are not receiving!

 

Watch this handy video guide for useful information on ending your Westward tenancy.

Notice to quit form

Tenant name

Note: Questions marked by * are mandatory


*This is a mandatory field. What type of property is it that you are leaving?
*This is a mandatory field. Is there a communal lift?
*This is a mandatory field. What type of heating does the property have?
*This is a mandatory field. Are there solar panels?
Please indicate if the property layout includes any of the following:
*This is a mandatory field. Is there a downstairs toilet?
*This is a mandatory field. Does your bathroom have:
Does the property feature any of these adaptations:
*This is a mandatory field. Is the home wheelchair accessible?
*This is a mandatory field. What kind of parking is there?
*This is a mandatory field. Please provide details of any garden
*This is a mandatory field. Have you left all utility cards and keys in property?
*This is a mandatory field. Have you left the keys (including any communal or any other property keys) in the key safe? Please note - failure to not leave keys in the key safe may be charged to you.
*This is a mandatory field. I acknowledge that I will allow access for a pre-void inspection.
*This is a mandatory field. I acknowledge that the property is to be cleared of all belongings including appliances and from the sheds, loft space, and external stores.
*This is a mandatory field. I acknowledge all fixtures and fittings to be removed and all picture hooks, screws, etc to be removed and the walls/ceilings and filled.
*This is a mandatory field. I acknowledge that any damage or property alterations to be rectified.
*This is a mandatory field. I acknowledge that the property is to be cleaned to an acceptable standard including marks on walls/ceilings/doors/kitchen units.
*This is a mandatory field. I acknowledge that gardens are to be clear of belongings and left in a safe, tidy and manageable condition without overgrown grass, shrubs and trees.
*This is a mandatory field. I acknowledge that external sheds may need to be removed depending on the condition and will be agreed with the Westward surveyor on their visit.
*This is a mandatory field. I acknowledge that failure to hand over the property in an acceptable condition could lead to possible recharges against the estate.

Please answer the following spam guard question.

*

Service Standards: Looking to move

We will:

  1. Advise you on how to look for an alternative home if your current home is no longer suitable for you.
  2. Inspect your property before you leave, agree repairs that you must carry out before you leave and set out charges for damage left behind.

We ask you to:

  1. Give us at least 4 weeks’ notice before leaving your home and allow us to inspect the property before you move out.
  2. Leave our property in a clean, tidy condition and repair any damage that you are responsible for.
  3. Give us a forwarding address.