Customer DIY improvements
Customers can make DIY improvements to their homes with written permission. Minor alterations allowed; planning/building regs may apply for bigger jobs.
We will not withhold permission unreasonably for such alterations; however they may be subject to local authority planning permission or building regulations which must be obtained before going ahead with any works.

If you carry out any alterations without permission, we may instruct you to remove them or require you to reinstate the area to how it was previously.
Minor alterations ?
You can make minor changes such as putting up shelves or wall cupboards, as long as you do not damage, remove or alter the structure of the property.
When you leave the property you may be asked to remove your minor changes and make good any fixing holes.
Permission is required before making alterations to your home. Please fill out the form to do so:
You can get really helpful advice on how to do your decorating to a high Dulux standard by watching their videos on surface preparation, wall papering and painting below.