Customer Engagement Strategy
Customer engagement, involvement and participation is the sharing of ideas and information between customers and Westward.
We want to help customers provide feedback and challenge how we shape, deliver and improve services, as well as having a say on future priorities.
Working together will mean better and more efficient services, which is what you, our staff, board members and regulator want to see.
Our Customer Engagement strategy was launched in 2021 and you can Customer Engagement Strategy.