Assurance tables

Assurance tables

See our assurance tables on damp, mould, noise, pests, windows & more. We show how we meet housing standards and where improvements are needed

The housing ombudsman and regulator for social housing frequently highlight good practice in service areas that they have received a significant number of complaints about. These include noise, pests, windows, damp and mould.

They also recommend what ’good’ for a housing association should look like. Westward produces assurance tables which show where we meet the recommendations and where additional actions are required, you can see these below. 

  1. Click here for Windows assurance table Windows assurance table
  2. Click here for noise nuisance assurance table Noise nuisance assurance table
  3. Click here for knowledge and information management report Knowledge and Information Management report
  4. Click here for damp and mould assurance table Damp and mould assurance table
  5. Click here for better social housing review Better Social Housing review
  6. Click here for attitude, respect and rights Attitudes, Respect and Rights
  7. Click here for pest control assurance table Pest control assurance table