Adaptations to improve life in your home

We aim to provide safe, suitable housing, independent living, privacy, confidence and dignity for individuals and their families. This can be achieved by providing a living environment and facilities suitable to your needs.

Minor adaptations

We will install all minor adaptations such as: second mopstick stair rails, grab rails, lever taps, external galvanised rails for access to the property and some ramps.


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or call our Enabling Hub advisors on 0300 100 1010 to arrange for these works to be carried out unless you have ALREADY had a visit from an occupational therapist.  The occupational therapist will send the request to Westward direct once they have seen you.

Please note that we do not carry out any work in connection with mobility scooters.

Major adaptations

These will be adaptations such as level access showers, stairlifts, hoists and elevators.  In all cases you will need to be assessed by an occupational therapist for a 'Statement of Need'. An appointment can be made with the relevant local authority as below.


We will only fund level access showers if the bathroom is due for renewal and the property is sheltered accommodation. 

All other cases are funded by a Disabled Facilities Grant and the local authority will seek our permission to carry out the work.  Please note that we will not allow level access showers in general needs homes and in these cases the resident will be asked to try to move to a more suitable property via Devon Home Choice or Cornwall Home Choice.

Useful Contacts

  • Care Direct 0345 1551007 (for all areas excluding Torbay, Plymouth & Cornwall)
  • Torbay Care Trust 01803 219700
  • Plymouth Adult Social Care 01752 306900
  • Cornwall Adult Social Care 0300 1234131