Register for a MyAccount

It's easy to manage your tenancy with an online account

If you don't know your Person ID number, please fill out this form and we will get this to you as soon as possible:  Person ID number request

Create a memorable password (at least 12 characters including a capital letter, a number and character such as an exclamation mark). It is very important you do not share this with others, in order to protect your security. 

Make your password safe:

  • A 12 character password becomes easy if you choose three words and join them together e.g. Sunny2Rainy3Snowing!
  • Don't use the same password for multiple accounts, or write it down.
  • Change your password if you think someone else may have seen it.

This area is security protected to ensure that all your data is kept safe. By registering, you accept the terms and conditions of our privacy policy.

Please contact us if you experience any problems.

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Problems registering? Watch our short video guide

Five great reasons to set up a MyAccount!

MyAccount icon

  • No waiting on the phone
  • Rent statement and  account balance
  • Report a repair for your home or  estate
  • Check your information is accurate 
  • Be entered in the prize draw every month for £100 in vouchers or £150 in a credit union account
Make life easier and join the 3,600 other Westward customers who have a MyAccount.