1. Home

  2. Customers

    1. Manage MyAccount
      1. Register for a new MyAccount
      2. Log in to your MyAccount
    2. Benefits explained
      1. Universal Credit
      2. Watch this universal credit film
      3. Joe's U.C. Journey
      4. Benefits Calculator
      5. PIPs (Personal Independence Payments)
      6. What is the bedroom tax?
    3. Money matters
      1. Ways to pay
        1. Make a payment
        2. Allpay App
      2. Bank accounts
      3. Westcountry Savings and Loans
      4. Your credit rating
      5. How your rent is calculated
      6. Budget planner
    4. Get WISE!
      1. Love2shop
      2. Get WISE FAQs
      3. WISE Income
      4. ASB policy
      5. Your heating check
      6. WISE Feedback
    5. Get involved
      1. Older Persons Engagement Project
      2. The Wire
      3. Calendar of events
      4. Customer Training
      5. Out and about
      6. The Senate
    6. Customer Service
      1. Contacting the Hub
    7. Bee online
      1. Customers who tried Bee Online
      2. Cheaper and easier ways to get online
      3. Bee Online Champions
    8. Short film: welcome to your new home
  3. Your Service

    1. Your Housing Services
      1. Housing Officer patches
      2. Garages for rent
      3. Moving Home
      4. New older people's service
      5. Ending your Westward Tenancy
    2. Repairs
      1. Emergency repairs
      2. Reporting repairs
      3. Servicing and safety
      4. Fire Safety
      5. Caretaking and grounds maintenance
    3. About your tenancy
      1. Contents insurance scheme
      2. Service charges
        1. Service charges A-D Westcountry 2018
        2. Service charges E-L Westcountry 2018
        3. Service charges M-R Westcountry 2018
        4. Service charges S-Z Westcountry 2018
        5. Service charges A-D Tarka 2018
        6. Service charges E-L Tarka 2018
        7. Service charges M-R Tarka 2018
        8. Service charges S-Z Tarka 2018
        9. Service charges A-D (Westcountry) 2017
        10. Service charges E-L (Westcountry) 2017
        11. Service charge M-R (Westcountry) 2017
        12. Service charges S-Z (Westcountry) 2017
        13. Service charges A-D (Tarka) 2017
        14. Service charges M-R (Tarka) 2017
        15. Service charges E-L (Tarka) 2017
        16. Service charges S-Z (Tarka) 2017
      3. Cleaning and Grounds Maintenance
      4. Window cleaning contracts
      5. Pets Policy and Form
      6. Mobility scooter policy
    4. Home owners
      1. Guide to looking after your home
      2. Paying for your home
      3. Buildings insurance
      4. Your lease explained
      5. Staircasing - Buying more shares
      6. Selling
    5. Improvements to your home
      1. Improving your Kitchen or Bathroom
      2. Customer DIY improvements
      3. Dulux decorating tips
      4. Improvements planning
      5. Improving indoors
      6. External Improvements
      7. Aids and adaptations
    6. Managing heating and water usage
      1. Be Water Wise
      2. Saving on heating bills
      3. Heating guides
      4. Biomass heating
      5. Ground source heat pumps
      6. Using air source heat pumps
      7. Photovoltaic solar panels
    7. Complaints and Comments
    8. Your safety
      1. Right to be free from ASB
      2. What is, and is not, anti-social behaviour?
      3. Report ASB here
      4. Safeguarding
      5. Domestic abuse
      6. Hate Crime
      7. Drugs issues 'county lines'
      8. Slavery and human trafficking statement
    9. Westward Greens service
      1. What's new?
      2. Frequently asked questions?
      3. Help us help you
      4. Top tips
    10. Property Services
      1. Boiler Installations Service
      2. Planned maintenance
      3. Grounds maintenance
      4. Our gas service
      5. Facilities management
      6. Our repairs service
    11. Accessibility of this website
  4. Find a home

    1. Homes for rent
      1. How to rent a home
      2. Homes for rent to 55 years plus
      3. Buying the home you rent
    2. Homes for sale
      1. Help to Buy South West
      2. Part-buy part-rent
        1. Meet the Team
        2. Case Studies
        3. How to get a mortgage
        4. Toolkit for shared owners
        5. The role of solicitors
      3. Housing for older people
    3. Property Search
    4. Horizon Homes (open market sales)
  5. Support

    1. Support services
    2. The support we offer
    3. Citizenship - our approach
    4. Social enterprise
      1. Grow@Jigsaw
      2. Food@Jigsaw
    5. Accommodation-based support
    6. Community based support
    7. Older people's support
    8. Helpline alarm
  6. Work with us

    1. Jobs
      1. Work tips
      2. Job Details
      3. Work Experience
      4. Volunteers
    2. Working with Westward and the Procurement Process
    3. Apprenticeships
      1. Meet our apprentices
    4. Development
      1. Development Strategy
      2. New Sites
  7. Who we are

    1. About Westward
      1. Purpose, Objectives, Values and Vision
      2. Transparency and efficiency
      3. Pay and Rewards
      4. How we are governed
      5. Executive Team of Directors
      6. Map of properties
    2. Westward Way
    3. How well are we doing?
      1. How we compare
      2. Measuring our performance
    4. Newsletters and leaflets
    5. News and Media
    6. Equality and Access
    7. Homes for the South West partners
    8. Contact Us
    9. Privacy Policy
    10. Like us on Facebook