1. Home

  2. Customers

    1. Manage MyAccount
      1. Register for a new MyAccount
      2. Log in to your MyAccount
    2. Changes to benefits
      1. Universal Credit
      2. UC on film
      3. Joe's U.C. Journey
      4. When will UC affect me?
      5. Benefits Calculator
      6. PIPs (Personal Independence Payments)
      7. What is the bedroom tax?
    3. Money matters
      1. Ways to pay
        1. Allpay App
        2. Make a payment
      2. Bank accounts
      3. Your credit rating
      4. How your rent is calculated
      5. Budget planner
    4. Get WISE!
      1. WISE News
      2. WISE Feedback
      3. Get WISE FAQs
      4. Love2shop
      5. ASB policy
      6. WISE Income
      7. Your heating check
    5. Get involved
      1. The Wire
      2. Calendar of events
      3. Customer Training
      4. Out and about
      5. Local Residents Groups
      6. The Senate
    6. Customer Service
      1. Contacting the Hub
    7. Bee online
      1. Customers who tried Bee Online
      2. Cheaper and easier ways to get online
      3. Bee Online Champions
    8. Short film: welcome to your new home
  3. Your Service

    1. Your Housing Services
      1. Housing Officer patches
      2. Garages for rent
      3. Moving Home
      4. New older people's service
      5. Ending your Westward Tenancy
    2. Repairs
      1. Emergency repairs
      2. Reporting repairs
      3. Servicing and safety
      4. Fire Safety
      5. Caretaking and grounds maintenance
    3. About your tenancy
      1. Contents insurance scheme
      2. Service charges
        1. Service charges A-D Westcountry 2018
        2. Service charges E-L Westcountry 2018
        3. Service charges M-R Westcountry 2018
        4. Service charges S-Z Westcountry 2018
        5. Service charges A-D (Tarka) 2017
        6. Service charges E-L (Tarka) 2017
        7. Service charges M-R (Tarka) 2017
        8. Service charges S-Z (Tarka) 2017
        9. Service charges A-D (Westcountry) 2017
        10. Service charges E-L (Westcountry) 2017
        11. Service charge M-R (Westcountry) 2017
        12. Service charges S-Z (Westcountry) 2017
        13. Service charges A-D (Westcountry)
        14. Service charges E-L (Westcountry)
        15. Service charges M-P (Westcountry)
        16. Service charges P-R (Westcountry)
        17. Service charges S-Z (Westcountry)
      3. Cleaning and Grounds Maintenance
      4. Window cleaning contracts
      5. Pets Policy and Form
      6. Mobility scooter policy
    4. Home owners
      1. Guide to looking after your home
      2. Paying for your home
      3. Buildings insurance
      4. Your lease explained
      5. Staircasing - Buying more shares
      6. Selling
    5. Improvements to your home
      1. Improving your Kitchen or Bathroom
      2. Customer DIY improvements
      3. Dulux decorating tips
      4. Improvements planning
      5. Improving indoors
      6. External Improvements
      7. Aids and adaptations
    6. Managing heating and water usage
      1. Be Water Wise
      2. Saving on heating bills
      3. Heating guides
      4. Biomass heating
      5. Ground source heat pumps
      6. Using air source heat pumps
      7. Photovoltaic solar panels
    7. Complaints and Comments
    8. Anti-social behaviour
      1. Right to be free from ASB
      2. What is, and is not, anti-social behaviour?
      3. Report ASB here
    9. Westward Greens service
      1. What's new?
      2. Frequently asked questions?
      3. Help us help you
      4. Top tips
    10. Westward Property Services
      1. Boiler Installations Service
      2. Planned maintenance
      3. Grounds maintenance
      4. Our gas service
      5. Facilities management
      6. Our repairs service
    11. Accessibility of this website
  4. Find a home

    1. Homes for rent
      1. How to rent a home
      2. Homes for rent to 55 years plus
      3. Buying the home you rent
    2. Homes for sale
      1. Part-buy part-rent
        1. Meet the Team
        2. Case Studies
        3. How to get a mortgage
        4. Toolkit for shared owners
        5. The role of solicitors
      2. Help to Buy South West
      3. Housing for older people
    3. Property Search
  5. Support

    1. Support services
    2. The support we offer
    3. Citizenship - our approach
    4. Social enterprise
      1. Grow@Jigsaw
      2. Food@Jigsaw
    5. Accommodation-based support
    6. Community based support
    7. Older people's support
    8. Helpline alarm
  6. Work with us

    1. Jobs
      1. Work tips
      2. Work Experience
      3. Volunteers
    2. Working with Westward and the Procurement Process
    3. Apprenticeships
      1. Meet our apprentices
    4. Development
      1. Development Strategy
      2. New Sites
    5. Horizon Homes
  7. Who we are

    1. About Westward
      1. Purpose, Objectives, Values and Vision
      2. Transparency and efficiency
      3. Pay and Rewards
      4. How we are governed
      5. Executive Team of Directors
      6. Map of properties
    2. Westward Way
    3. How well are we doing?
      1. How we compare
      2. Measuring our performance
    4. Newsletters and leaflets
    5. News and Media
    6. Equality and Access
      1. Hate Crime
      2. Safeguarding
      3. Slavery and human trafficking statement
    7. Homes for the South West joint housing initiative
    8. Contact Us
    9. Privacy Policy
    10. Like us on Facebook