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  1. Home

  2. Customers

    1. Get WISE!
      1. WISE Feedback
      2. WISE News
      3. Get WISE FAQs
      4. Love2shop
      5. ASB policy
      6. WISE Income
      7. Your heating check
    2. Short film: welcome to your new home
    3. Changes to Housing Benefit
      1. Benefits Calculator
      2. Universal Credit
      3. PIPs (Personal Independence Payments)
      4. Myth buster about the 'Bedroom Tax'
      5. What is the bedroom tax?
    4. Bee online
      1. Customers who tried Bee Online
      2. Bee Online Champions
      3. Cheaper and easier ways to get online
    5. Money matters
      1. Ways to pay
        1. Allpay App
        2. Make a payment
      2. Experian – The Rental Exchange
      3. Bank accounts
      4. How your rent is calculated
      5. Budget planner
    6. Get involved
      1. Make your nomination
      2. Mystery Shopping
      3. Opportunities to be involved
      4. Customer Training
      5. Out and about
      6. Local Residents Groups
      7. The Senate
    7. Register for a new My Account
    8. Log in to your My Account
      1. My Charges
      2. Contact Me
    9. Calendar of events
  3. Your Service

    1. Your Housing Services
      1. Housing Officer patches
      2. Garages for rent
      3. Moving Home
      4. New older people's service
      5. Ending your Westward Tenancy
    2. Home owners
      1. The Mount
      2. Guide to looking after your home
      3. Paying for your home
      4. Buildings insurance
      5. Your lease explained
      6. Staircasing - Buying more shares
      7. Selling
    3. Westward Greens service
      1. What's new?
      2. Frequently asked questions?
      3. Help us help you
      4. Top tips
    4. Repairs
      1. Servicing and safety
      2. Caretaking and grounds maintenance
      3. Emergency repairs
      4. Reporting repairs
    5. About your tenancy
      1. Service charges
        1. Service charges A-D (Westcountry) 2017
        2. Service charges E-L (Westcountry) 2017
        3. Service charge M-R (Westcountry) 2017
        4. Service charges S-Z (Westcountry) 2017
        5. Service charges A-D (Westcountry)
        6. Service charges E-L (Westcountry)
        7. Service charges M-P (Westcountry)
        8. Service charges P-R (Westcountry)
        9. Service charges S-Z (Westcountry)
        10. Service charges A-D (Tarka)
        11. Service charges E-L (Tarka)
        12. Service charges M-R (Tarka)
        13. Service charges S-Z (Tarka)
      2. Pets Policy and Form
      3. Window cleaning contracts
      4. Mobility scooter policy
      5. Cleaning and Grounds Maintenance
      6. Contents insurance scheme
    6. Home Improvements
      1. Your home improvements
      2. Dulux decorating tips
      3. Improving indoors
      4. Improvements planning
      5. External Improvements
      6. Aids and adaptations
    7. Energy wise - Keeping Warm
      1. Biomass heating
      2. Ground source heat pumps
      3. Using air source heat pumps
      4. Photovoltaic solar panels
      5. Saving on heating bills
      6. Heating guides
      7. Be Water Wise
    8. Complaints and Comments
    9. Anti-social behaviour
      1. Right to be free from ASB
      2. What is anti-social behaviour and what is not?
      3. Report ASB here
    10. Westward Property Services
      1. Boiler Installations Service
      2. Planned maintenance
      3. Grounds maintenance
      4. Our gas service
      5. Facilities management
      6. Our repairs service
    11. Accessibility of this website
  4. Find a home

    1. Shared Ownership
      1. Available now
      2. Case Studies
      3. How to get a mortgage
      4. The role of solicitors
      5. Useful documents for shared ownership
    2. Homes for Rent
      1. How to rent a home
      2. Homes for Rent 55 years plus
    3. Buying the home you rent
    4. Homes for sale
      1. Housing for older people
    5. Property Search
    6. Help to Buy South West
  5. Support

    1. Support services
    2. Social Enterprise
      1. Grow@Jigsaw
      2. Food@Jigsaw
    3. The support we offer
    4. Accommodation-based services
    5. Floating Support Services
    6. Older People's Support Services
    7. Agency-managed projects
    8. Helpline Alarm
  6. Work with us

    1. Jobs
      1. Work tips
      2. Useful Information for Candidates
      3. Work Experience
      4. Volunteers
    2. Working with Westward and the Procurement Process
    3. Apprenticeships
      1. Meet our apprentices
    4. Development
      1. Development Strategy
      2. New Sites
    5. Horizon Homes
  7. Who we are

    1. About Westward
      1. Purpose, Objectives, Values and Vision
      2. Transparency and efficiency
      3. Pay and Rewards
      4. How we are governed
      5. Executive Team of Directors
      6. Map of properties
    2. Westward Way
    3. How well are we doing?
      1. Customer Service
      2. Measuring our performance
      3. How we compare
    4. Newsletters and leaflets
    5. News and Media
    6. Equality and Access
      1. Hate Crime
      2. Slavery and human trafficking statement
    7. HAILO joint housing initiative
    8. Contact Us
    9. Privacy Policy
    10. Like us on Facebook

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