How to request a repair
FOR AN EMERGENCY REPAIR CALL 0300 100 1010. More about Emergency repairs here.
You can report routine repairs in the following ways:
- Using the form below or better still, log in to My Account (you can set one up by following this link) and then we will contact you to make an appointment.
- Text 07990 536536 (include the word ‘repair’, your name, address and a very brief description of the issue.
- Call the Repairs Team on 0300 100 1010 in office hours from Monday to Friday.
If you rent your home from us, please read the leaflet Living in your home.
Did you know that the fastest way to get your repair sorted out quickly is to log into your website My Account and use the form in there?
It is especially helpful if you give us lots of details and attach a photo.