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Customer Handbook

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You can read our Privacy Notice and Data Protection Policy here.

  Universal credit leaflet cover        Money Matters       Customer complaints    

 Your heating system   Safety in your home Living in your home

Anti-Social behaviour       Asbestos             

Compensation      Controlling Condensation     

Dealing with pests      Gas applicances       Homes without barriers (adaptations) 

Keeping pets             Moving home                  Re-let standard    

Right to Buy and Right to Acquire     Safeguarding & Hate Crime              

Safety in your home        Shared owners handbook