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Get involved - make a difference

Communications Group

By getting involved, you can:
  • tell us about what is important to you where you live
  • work with other residents and Westward staff to improve the services you receive
  • learn new skills, make new friends, and genuinely make a difference

Pictured is the Communications Group

Customer Involvement is all about:

YOU making a difference: to our services, to our ways of working and to the improvement of your communities.

You told us that regular, formal meetings and committees are not useful and do not fit in with your busy lives...We listened.  We have changed what is on offer to allow you to get involved in ways that suit you - one-off surveys, online questionnaires, task-and-finish groups and Mystery Shoppers, Two-Way talk and The Senate.

A new way of working!

In order to offer better ways for our customers to work with us, we have changed the way our team works to offer regional-specific support:  North, South and West.

The North covers - Torridge, the surrounding areas, down as far as Bude and into Okehampton

The South covers - Torquay, Torbay, Exeter and the surrounding areas, as far as Cullompton

Resident involvement tree image

The West covers - Plymouth and the surrounding areas, and all of Cornwall

Westward wants to enable customers to be involved as suits them and we can achieve this by providing different ways to talk to us.  This will benefit you, your community and Westward's business.

One of our involved customers said, "I really enjoy being involved and I can see the difference I have helped make."

For more information Contact Us

 

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